COMMUNITY MANAGER

Rocksteady Studios is seeking a passionate and experienced Community Manager to join the team at their North London Studio in a temporary role. In collaboration with our Warner Bros. Interactive Entertainment (WBIE) colleagues, the role will primarily involve the execution of digital initiatives across the full range of online, social and community channels. Additionally, the role will frequently involve live gameplay presentations for various audiences.

The successful candidate’s deep understanding of social media, highly developed presentation skills and experience in community management coupled with a love of video games will form the driving force behind an innovative and effective promotional campaign for a highly anticipated upcoming AAA title.

The successful candidate will undertake the following responsibilities:

  • Become a daily point of contact for fans of Rocksteady titles across owned and earned media channels, as part of a highly visible promotional campaign.
  • Monitor and react to activity on social media ensuring that the voices of our fans can be heard and responded to quickly and effectively.
  • Present live demonstrations of gameplay with confidence and flair.
  • In collaboration with internal and WBIE colleagues, deliver an exceptional social media and community campaign supporting Marketing and PR.
  • Work hand-in-hand with PR and Marketing to agree necessary approvals and to deliver messaging across all relevant channels.
  • Ensure a consistent tone and approach in external communications at all times.
  • Identify, approve and manage outreach to fan websites.

Technical Requirements

  • Technical knowledge of community platforms, systems and software
  • A keen interest all forms of art, technology and entertainment
  • Keen interest in emerging developments in social media, digital marketing and communications

Skill Requirements

  • 2-3 years in games community management with at least one major project delivered
  • Highly confident, with first-class presentation and communication skills including experience with all forms of media and large, live audiences
  • Ability and willingness to travel internationally
  • An innovative thinker, with excellent attention to detail, time management skills and the ability to prioritise and meet deadlines
  • Able to work as part of a development team and be a positive and pro-active contributing member

Benefits

  • Private family medical care
  • Private dental care
  • Contributory pension scheme
  • Annual bonus scheme
  • Long-service holiday reward
  • Brand new custom designed studio
  • World class training speakers hosted on-site
  • Access to multiple online training websites
  • Monthly team meals/outings
  • On-site subsidised Masseuse, Yoga & Life Drawing.
  • Quarterly salary adjustment reviews
  • Monthly 1on1s with your Line Manager
  • Yearly Line Manager & Studio Peer Performance review process
  • Film nights in our Mocap theatre
  • Subsidised gym in the office complex
  • Discounts to WB goodies i.e. HBO, WB films, TV, Harry Potter tour
  • Staff only merchandise store
  • Free fruit, juices and soft drinks
  • Childcare Vouchers Scheme
  • National Rail Season Ticket Travel Loan
  • Overseas Relocation Support
  • Cycle to Work Scheme
  • Employee Support Assistance Programme (Free personal counselling and guidance support)
  • Finder’s Fee
  • Free Eye Test & Discounted Glasses
  • Free Seasonal Flu Jab