PRODUCTION SUPPORT / OFFICE MANAGER

Rocksteady Studios is looking to add to its family of permanent staff. We are looking for an exceptionally talented Production Support Manager who is ready for the challenge of supporting a team in producing a AAA title on the next generation platforms. This role will involve providing an efficient and effective administrative support to our video game production and studio functions. This job role will include a number of managerial responsibilities, broadly described as supporting the Studio Director, and Senior Management team where necessary. The role also involves managing the office expansion projects, and looking after various creative and design based projects. The Production Support Manager manages a team of 4-5 people.

 

Key Responsibilities

  • Production support responsibilities mainly entailing a provision of day to day administrative functional support to the Executive Directors (Studio Director and Creative Director).
  • Assist senior management team in the day-to-day administrative running of the studio.
  • Managing, leading and delegating admin support functions to Junior Production Assistants, Office Managers, and the Receptionists.
  • Support Studio Director on office expansion and office design projects.
  • Organize business travel arrangements for senior team members. Also delegation of travel bookings for other staff positions including hotels, flights, car rental reservations, travel insurance, ESTAs, airport transfers, etc.
  • Maintain and collate approved invoices for each business travel booking for senior members of staff. Supervise Junior Production Assistants and delegate to them online expense travel claims for other team members.
  • Overseeing the progression of the approval cycle for business expenses, including Concur expense claims.
  • Timely approvals on behalf of the Senior Director for staff expense claims.
  • Training immediate admin support staff on various aspects of Concur system.
  • Supervising and delegating reconciliation of all business credit card statements for authorised employees.
  • Assist finance and accounts team with procurement and vendor set up processes.
  • Supervise daily food and dinner orders for studio teams and production members who shall be working extra hours during the project development cycles.
  • Managing hospitality and welcome duties for VIP clients and business visitors.
  • Supporting recruitment functions and co-ordinating with internal recruiter and external recruitment agencies.
  • Co-ordinating all support aspects of the first phase of studio expansion program (E.g. co-ordinating with builders, architects, suppliers and insourcing of furniture and lighting.)
  • Supervision of second phase of studio expansion program (liaison with Project manager, outsourced contractors and project surveyors.)
  • Budget estimation and budget management of office  assets procured under studio expansion programs
  • Supporting and managing all future studio expansion projects.
  • Main point of contact for issuing of MNDA documentation for all external business parties.
  • Prioritising of approval process for SAP based payments approvals for the business.
  • Supporting Brand Marketing Producer with organisation of in-house Photography, shoots and sourcing of equipment.
  • Other ad-hoc administration duties as requested by pertinent Production and Studio Managers to ensure smooth running of the production department and the studios.

Technical Requirements

  • Computer literacy and proficiency in general office technology and equipment.
  • Creative with a good eye for interior design and style.
  • Good numeral accuracy and excellent written and verbal communication.
  • Excellent management and people skills.
  • Experience with managing office expansions, building projects, creative projects, and studio design projects.

Skill Requirements

  • Relevant experience and knowledge ideally in a creative office environment.
  • Experience with organising team events, parties, jollies, and other activities.
  • Enthusiastic and willing to adapt to a varied role.
  • Calm under pressure in order to meet deadlines and conflict priorities.
  • Can do approach.
  • Willingness and ability to work well with colleagues and clients.
  • Team player.
  • Approachable, polite, and friendly.
  • Reliable and punctual.
  • Ability to work extended business hours and flexible.

Benefits

  • Private family medical care
  • Private dental care
  • Contributory pension scheme
  • Annual bonus scheme
  • Long-service holiday reward
  • Brand new custom designed studio
  • World class training speakers hosted on-site
  • Access to multiple online training websites
  • Monthly team meals/outings
  • On-site subsidised Masseuse, Yoga & Life Drawing.
  • Quarterly salary adjustment reviews
  • Monthly 1on1s with your Line Manager
  • Yearly Line Manager & Studio Peer Performance review process
  • Film nights in our Mocap theatre
  • Subsidised gym in the office complex
  • Discounts to WB goodies i.e. HBO, WB films, TV, Harry Potter tour
  • Staff only merchandise store
  • State of the art office with the entire 140+ team in 1 open-plan room
  • Free fruit, juices and soft drinks
  • Childcare Vouchers Scheme
  • National Rail Season Ticket Travel Loan
  • Overseas Relocation Support
  • Cycle to Work Scheme
  • Employee Support Assistance Programme (Free personal counselling and guidance support)
  • Finder’s Fee
  • Free Eye Test & Discounted Glasses
  • Free Seasonal Flu Jab